Refund Policy

14-day free trial

No charge during trial. Cancel anytime before trial ends and you won't be charged.

Monthly subscriptions

14-day money-back guarantee. If you're not happy with your monthly plan, contact us within 14 days of being charged for a full refund.

Annual subscriptions

14-day money-back guarantee. Full refund if you request it within 14 days of purchase. After 14 days: pro-rated refund for remaining months at our discretion.

Refundable within 14 days if:

• You haven't used any credits yet
• You contact us at contact@tryspacera.com

Non-refundable if:

• Credits have been partially used
• More than 14 days since purchase

Non-refundable after 14 days.

Within 14 days: full refund if you haven't used the platform more than 3 times.

Email contact@tryspacera.com with:

• Your account email
• What you purchased
• Why you'd like a refund

We respond within 24 hours. Refunds processed within 5–7 business days via Paddle.

We're human. If something genuinely went wrong on our end (bug, outage, billing error), we'll make it right regardless of the policy above.